Privacy Policy

Last updated: 15 January 2026

Data Controller Information

krelvandix.top AS is the data controller responsible for your personal information. Our contact details are:

• Company: krelvandix.top AS
• Registration Number: 963258741
• VAT Number: NO968574312MVA
• Address: Bygdøy allé 1, 0106 Oslo, Norway
• Email: [email protected]
• Phone: +47 21606581

Data Collection

The data we collect depends on how you interact with our website and services. We may collect the following types of personal information:

Information You Provide Directly

• Contact information (name, email address, phone number)
• Business information (restaurant name, role, company details)
• Communication content (messages, enquiries, feedback)
• Service preferences and requirements

Information Collected Automatically

• Website usage data (pages visited, time spent, click patterns)
• Technical information (IP address, browser type, device information)
• Cookie data (as described in our Cookie Policy)
• Referral sources and website navigation patterns

How We Use Your Information

We use your personal data for the following purposes based on legitimate legal grounds:

• Service Delivery: To provide restaurant kitchen planning consultations, assessments, and ongoing support services
• Communication: To respond to your enquiries, provide customer support, and send service-related updates
• Business Development: To understand your needs and improve our service offerings
• Marketing: With your consent, to send relevant information about our services and industry insights
• Legal Compliance: To meet our legal obligations and protect our legitimate business interests
• Website Improvement: To analyse website performance and enhance user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: With trusted third-party providers who assist in delivering our services (email services, analytics platforms)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of business assets
• Consent: When you have explicitly consented to the sharing

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL/TLS encryption
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure storage systems with backup and recovery procedures

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Generally, we retain:

• Contact Information: For 3 years after last contact or until you request deletion
• Service Records: For 7 years to meet business and legal requirements
• Website Analytics: For 26 months in accordance with Google Analytics settings
• Marketing Data: Until you withdraw consent or unsubscribe

Your Rights

Under GDPR and Norwegian data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at [email protected] or +47 21606581. We will respond to your request within one month.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When such transfers occur, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Children's Privacy

Our services are designed for businesses and we do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website at krelvandix.top and updating the "Last updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Privacy Officer: [email protected]
• General Enquiries: [email protected]
• Phone: +47 21606581
• Address: krelvandix.top AS, Bygdøy allé 1, 0106 Oslo, Norway

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: For marketing communications and non-essential cookies
• Contract Performance: To deliver our consulting services and fulfil contractual obligations
• Legitimate Interests: For business development, website analytics, and improving our services
• Legal Obligation: To comply with applicable laws and regulations